Golden Apples Nurseries is committed to protecting the privacy of our users and customers. This privacy policy (“Privacy Policy”) is intended to inform you how we gather, define, and utilise your personal information such as name, address, credit/debit card number, email address and mobile phone number (“Information”). It is also intended to assist you in making informed decisions when using our Website and our products and services. Please take a minute to read and understand the policy. All your personal Information shall be held and used in accordance with the Data Protection Act 1998 (the “Act”). If you want to know what information we collect and hold about you, please write to us at: Golden Apples Day Nursery, Homefield Business Park, Homefield Road, Haverhill, Suffolk, CB9 8QP. Golden Apples Nurseries is the data controller of your Information for the purposes of the Act.
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What Information Do We Collect?
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When you visit our Website you may provide us with two types of information: 1) Personal Information you provide to us on an individual basis during a Registration. 2) Website use information collected as you and others browse our Website. We maintain the highest standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our Website. Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to minimise the risk of unauthorised access. Similar to other commercial websites, our Website uses a technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our Website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website.
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What Are Cookies?
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A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s web server/computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites, therefore private information supplied to one web site cannot be read by another organisation.
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How Do We Use Information We Collect from Cookies?
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As you browse and navigate around our Website, the website uses cookies to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and better serve our customers. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your cookies.
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How Do We Use the Information That You Provide to Us?
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Golden Apples Nurseries use your Information in the following ways:
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to ensure that content from our Website is presented in the most effective and efficient manner for you and your computer;
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to allow you to register, request information or order any products and services available on our Website where you choose to do so;
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to notify you about changes to our service;
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in accordance with your authorisation at the point of Registration;
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if you have given your consent at the point of Registration, to contact you with information about products, services and special offers that you request from us, or that we feel may be of interest to you or to ask you to participate in one of our customer satisfaction surveys. We may pass your Information to carefully selected third party organisations:
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if we buy or sell any business or assets in which case we may disclose your Information to the seller or buyer of such business or assets;
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if we are under a duty to disclose or share your personal data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
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How Do We Protect Your Information?
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Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private, sensitive or confidential information to us by email, and should you do so it is at your own risk.
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How Can You Access and Correct Your Information?
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You may request access to all your Information that we collect online and maintain in our database by writing to us at the following address: Data Controller, Golden Apples Day Nursery, Homefield Business Park, Homefield Road, Haverhill, Suffolk, CB9 8QP. We are entitled to charge a reasonable fee for this service.
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Your Consent
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By using our Website you consent to our collection and use of your Information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.